Useless Vodacom technical team . The boss should call and experience the noise, ill discipline and useless service

Logged complaint of no fibre service on 12/12/25 never received feedback or service. Called everyday and received promises from the technical team. No responses. Just a lot of background noise laughing and loudness. Then decided to cancel service. Michelle from Retentions is brilliant. Called technical and asked for supervisor. They left us both waiting on the line for 1hr9mins and no supervisor or team leader appeared. Michelle got to experience the poor service. We eventually decided they were never going to take the call and decided to take it up again tomorrow.