1 reviews | Active since Mar 2009

12 Jul 2016, 13:43

USELESS VODACOM STRIKES AGAIN ...

<p>I went to the Vodacom Ilanga Mall branch in Nelspruit to buy a Prepaid SIM card to use as a data line. I gave them all my details to RICA the card and Johann helped me. Today I tried to activate the card and it would not work so I called the Vodacom Helpline and they told me that the SIM card was not RICA and I must now drive 50km to RICA it again. SO IT IS NOT JUST THE USELESS UPGRADE CENTRE BUT ALSO YOUR SHOPS</p>

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Replies (1)
Vodacom
Vodacom's reply13 Jul 2016, 05:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team