JP
Johandre P

1 reviews | Active since Apr 2022

06 Apr 2022, 11:27

Useless Vodacom *****ing money

Useless Vodacom I have 2 contracts I moved my payment date from the 1st of the month to the 7th of the month now they charge my a double payment, for what reason? Just because I want my payment moved to the 7th of every month like I stipulated in the contract I want it the 7th but no useless Vodacom moved it by themselves to the 1st now if it bounces I pay a fine of R100 fair enough I moved it so it corresponds with my salary now I get charged double payments... I had to pay 3times in March. Would not recommend Vodacom to anyone they just *****ing money and BTW I have a unexplained R10 added to my bill every month if you count everything together on the statement it comes to a specific amount with vat and everything but if you check the total it has R10 extra?? They can't count now? Useless company

0
Replies (2)
Vodacom
Vodacom's reply06 Apr 2022, 14:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
JP
Johandre P's update06 Apr 2022, 15:56
Reviewer Update
Why do I have to pay a double payment for the same month normally I pay the 1st now I moved it ahead 6 days now I have to pay 3 payments in one month that's not fair paying 3 payments in one month so I have to pay and extra month on my contract for free