1 reviews | Active since Feb 2015
Useless Vodacom staff AGAIN!!!
<p>I ordered a 4Gig router and Vodacom decided to deliver a 3Gig router for the same amount which I found out only when I called in for activation (2nd contract). The so called consultant didn't even bother to apologize for their incompetence all she said was "must I order for collection?"... <br />Right, now I'm still waiting for them to come collect their "thing" but they haven't came yet but then they still decide to debit my account. I mean really??? I now have to suffer and pay for their incompetence and carelessness yet AGAIN. Please help me to get this people to come and collect their ******* and bring my money back.</p>
Every time I upgrade or take up a new contract I have to suffer for their unprofessionalism...
Every time I upgrade or take up a new contract I have to suffer for their unprofessionalism...
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I'm still waiting for your reply and you to collect your router, yet you have invoiced me again!!! Vodacom come collect your things and cancel your contract.
I'm still waiting for your reply and you to collect your router, yet you have invoiced me again!!! Vodacom come collect your things and cancel your contract.
Vodacom still hasn't cancelled this contract. They keep on sending me sms's and calls telling me to pay for something I do not know... Please help, I'm really tired now :(
#VeryUnhappy
Vodacom still hasn't cancelled this contract. They keep on sending me sms's and calls telling me to pay for something I do not know... Please help, I'm really tired now :(
#VeryUnhappy
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Lies!!! There is still no solution to all this yet.
It seems like the only language you people understand is from Hello Peter, first you deliver the wrong thing, then you deduct my money, then I have to wait for 3 weeks for you to come collect and as if that's not enough I keep on getting nonses harassing calls telling me to pay for the ******* delivered, have you ever in your life seen my account in arears???? Fix my account now and pay me for all this inconvenience!!! I'm tired of this!!!! Tjerrrr!!!!
Lies!!! There is still no solution to all this yet.
It seems like the only language you people understand is from Hello Peter, first you deliver the wrong thing, then you deduct my money, then I have to wait for 3 weeks for you to come collect and as if that's not enough I keep on getting nonses harassing calls telling me to pay for the ******* delivered, have you ever in your life seen my account in arears???? Fix my account now and pay me for all this inconvenience!!! I'm tired of this!!!! Tjerrrr!!!!