1 reviews | Active since Nov 2016
Useless Vodacom Service
<p>I have been cut off from services from vodacom. How can they just cut my line without phoning me and informing me they did not receive my debit order. It is not as if they don't have my number. After paying them yesterday at 13:00 in the afternoon and being told as it is a standard bank to standard bank, it should reflect immediately and that my service will be re connected after 3 hours, it has now been 19 hours. My number is for business use and now I cannot make calls or use the internet because they are waiting for one sleepy person to "authorise" a reconnection????? Can that person from vodacom please wake up and get my phone back on line. I will keep bad mouthing your company until my phone is sorted out. I have been a loyal customer for a very long time and vodacom is now treating me like *******.... I will not accept this!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
