RB
Roger B

1 reviews | Active since Mar 2009

27 Jun 2018, 07:40

Useless Vodacom Repair Centre (Fourways Mall)

Less than a month old and in-warranty device dropped off at ClearWater Mall Cellucity last week monday afternoon.

I got a sms form Vodacom reprairs on Wednesday at 09:55 that Four Ways Mall Repairs has the device and it will take approximately 2-3 days.

I called in on Monday (25th) and was told it's still with the engineer. Seriously, replace the screen or replace the device, whats so difficult.

Please ensure i get my device today: Ref: ********** 2

0
Replies (1)
Vodacom
Vodacom's reply27 Jun 2018, 08:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team