CB
Conrad B

1 reviews | Active since Aug 2017

09 Mar 2026, 11:05

Useless Vodacom Online Store

I have to say that Vodacom's aging website is completely up to s***. I have been trying to do an upgrade for the past 2 hours online, I have entered enough OTP's that I feel like an OTP but wonder above wonder, I still have not been able to complete my upgrade because the website continuously bombs out.

Don't even bother having them call you, because when you get a call, they miraculously cannot find the deals that are being offered on the website.

I am seriously considering cancelling all 4 of my Vodacom contracts and going somewhere else.

0
Replies (1)
Vodacom
Vodacom's reply09 Mar 2026, 13:12
Official
Dear Customer,
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team