KM
Kimberly M

1 reviews | Active since Dec 2017

12 May 2025, 10:34

Useless Vodacom keeps sending invoices and deducting money months after cancellation

Why does Vodacom pride themselves in robbing people who just want to get out of their stupid contracts? It’s almost impossible to cancel a contract with Vodacom because they just keep billing you regardless. How is a one month notice placed beginning of April due end of June? Useless call centre can’t even give me straight answers because they’re being sneaky with their sneaky company.

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Replies (1)
Vodacom
Vodacom's reply12 May 2025, 12:08
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details.
 
Regards, 
 
Vodacom Consumer Website Team