Useless Vodacom Insurance

You misleading me.

1st time when I took this policy 3-4 years back I have been told that I can add up to 13 members, along the way you change the product without notifying me. I found out this year July 2020 when I want to add my child and told that I can't add anyomore.

Secondly Last year November 2019, you came at the wrong date to debit me. I call you after my debit bounced to explain that you came at the wrong debit date and l made arrangement to double debit me on December 2019. On December 2019 you did not double debit me. I call to ask why you did not double debit me on December 2019. The lady said they are going to write off one payment because it was your(vodacom) fault. It was not payment holiday. Wheb I app**** for payment holiday I'm told that I don't qualify , because I failed to make payment last year November 2019. How can you give me payment holiday without my coconcern?

From July I am requesting my payment holiday until now. You does not wanna give me my payment holiday. I am tired of this policy. You fooling people.

I want all my premiums that I have made and we part aways. You have break the contract.