HP
Helen P
1 reviews | Active since Dec 2011
26 Nov 2018, 16:32
Useless Vodacom ***** dept.
Well here we are again with NO FEEDBACK from Vodacom *****. It happened on the 19th October and although I did not report it to them for a week as I was busy with the Absa side of it I have still not had an explanation for blocking my phone whilst ********** transactions took place on my Absa account. The last hellopeter review brought a a bit of action but nothing has gone any further. Vodacom absolutely do not care about their customers AT ALL. 20 years loyalty counts for nothing.
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Vodacom's replyOfficial
26 Nov 2018, 17:49Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Nov 2018, 17:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
HP
Helen P's updateReviewer Update
26 Nov 2018, 18:27Just the normal response. Means nothing
HP
Helen P's update26 Nov 2018, 18:27
Reviewer Update
Just the normal response. Means nothing