PN
Patrick N
1 reviews | Active since Nov 2014
11 Mar 2022, 19:20
Useless Vodacom Fibre
I installed Vodacom Fibre and my nightmare with fibre began very soon thereafter, the service has been terrible, and the agents are definitely the worst our country has to offer. I would love for a senior executive to call into their call center and attemp to get decent help. Totally impossible. Eventually decided to cancel my subscription after my line was down for 6 weeks with no assistance
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Replies (1)Vodacom's replyOfficial
12 Mar 2022, 10:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Mar 2022, 10:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
