USELESS VODACOM

I have never experienced such bad service EVER!!!

This will now be the 3rd review that I wrote & still nothing has been resolved on my Vodacom Fibre account.

Every single time that I speak to a consultant, there is a new excuse.

I logged a call on Monday morning (AGAIN) - turn around time is supposed to be 24 to 48 hours.

Now according to my maths, I should have had feedback yesterday morning. Needless to say, nothing happened. I phoned yesterday afternoon and after an hour on the phone, there is still no answer to why my bill is incorrect.

I signed for a R 604.00 quote.

Fibre got activated during July, first bill should be pro rata for July & thereafter the R 604.00 incl. VAT

First bill: R 2 500 Second bill: R 498 Third bill: R 1 416

My phones got disconnected due to Vodacom not knowing what they are doing.

I am GATVOL!!!!!!!!!!!!!!!