Useless Vodacom

Reference number EC-170X-2i1TVO (Menlyn Maine) and Reference number *** (Kolonade) In total, I visit 5 different branched, some of them 2-3 times to do a sim swap. The list of excuses is endless: system gives errors, system off-line, no answer at Headquarters, Headquarters do not give feedback on enquiries, etc., etc, How difficult can it be to do a simple sim swap. When calling the branch, the consultant for ever went out of the shop and never returns my call. Kolonade tells me to call 082136, but the number does not even ring............ It is the ultimate of poor service.