SC
Sean C

1 reviews | Active since Sept 2018

21 Oct 2021, 09:40

Useless Vodacom

Sitting now 3 weeks without internet as vodacom is too useless to assist. All they need to do is activate the line on their end and its constant excuses!!!!!!!!!!!!!!!! Different stories everytime i phone and absolutely no communication or update to the customer!!!! How difficult is it to activate the damn line!!! And they are so quick to blame the 3rd parties for their incompetence

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Replies (1)
Vodacom
Vodacom's reply21 Oct 2021, 11:05
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team