SM
Sibongile M

1 reviews | Active since Jan 2018

03 Nov 2020, 10:42

Useless vodacom

I lost my job recently and i want to cancel my contract with Vodacom. These people are not bothering in sending me my balance and the next thing they will be putting me on credi bureau as a bad payer. They are useless

0
Replies (2)
Vodacom
Vodacom's reply03 Nov 2020, 11:42
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
SM
Sibongile M's update06 Nov 2020, 12:43
Reviewer Update
Vodacom sends this reply to everyone and its clear they will not attend to my query. Uselss1