Useless Vodacom

I have been trying to get our home fiber line up and going on behalf of my husband but no one seems to know what is going on at the Vodacom Call centre. Promises had been made since 16 November 2019 and still nothing. Spoke to Inga, Zain, Anelle on 18 November. Everyone promised within 24 hours there will be connection. 19 November Stephen promised it will be handed over to the project manager. Maybe he disappeared since then. 21 November Dailyn promised. Then 22 November Minnie. 23 November Vuyo. Algenon told me I can report them on hellopeter he basically doesn’t care. Now I just want to inform Vodacom they can just collect their router. I am going to find another company that wants a deal.