Hellopeter
Share Your Experience
dS
danielle S

1 reviews | Active since Sept 2013

24 Mar 2025, 09:48

Useless vodacom

Wow vodacom how bad is your service im shocked can get a stupid fiber line moved or even a new contract allocated you guys have become useless ater 20 years of using your services this is how you treat your customers non of the people workong there can log request same pitch its now been 2 months still no fiber line same story over and over again

Manager to manager and things are not getting resolved

0
Replies (3)
Vodacom
Vodacom's reply24 Mar 2025, 10:03
Official
  Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team 
dS
danielle S's update26 Mar 2025, 17:20
Reviewer Update
Still nothing vidocaom promose to com install second day waisting my time leave my business early so im here on time and no one comes to install no one phones when u phone in there is no info or notes made whatvthe hell is going on vodacon pathetic ***
dS
danielle S's update28 Mar 2025, 08:19
Reviewer Update
And still nothing vodocam no contact has been made again after our last conversation nothing
This is exactly what im talking about u have lost tbe care the service pathetic