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Ferdinand B
1 reviews | Active since Oct 2012
12 Feb 2025, 17:53
**USELESS VODACOM**
Do you need internet 24/7 then don't go to Vodacom. Useless WI FI. I had Wi FI at VOX for 5yrs, no issues, went over to Vodacom because they had better packages, the biggest mistake that I have ever made. On a daily basis I have to call them, and the same old story RESET on their side. My Wi Fi was off for 2 days now, I was tired off phoning, but tonight I got hold of them and again **RESET**. Monday a technician was here after asking for a month, but still the same. Don't try to run a business using a product with a product from Vodacom, your business won't survive. VODACOM CAN'T DELIVER, AFTER SELLING THE PRODUCT TO YOU, CUSTOMER SERVICE ENDS ON THAT DAY**.
Helpful (0)
Replies (3)0
Replies (3)Vodacom's replyOfficial
13 Feb 2025, 08:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Feb 2025, 08:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
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Ferdinand B's updateReviewer Update
14 Feb 2025, 17:27##WOW# thanks I had WI-FI for a day, and now 2 days off again. This shows how great Vodacom is. **HOPELESS**
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Ferdinand B's update14 Feb 2025, 17:27
Reviewer Update
##WOW# thanks I had WI-FI for a day, and now 2 days off again. This shows how great Vodacom is. **HOPELESS**
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Ferdinand B's updateReviewer Update
14 Feb 2025, 18:13Contacted Vodacom **RESETTED** again but won't give me a service request nr. Now I have to phone and also sent a Mail before I get a service number **HOPELESS**
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Ferdinand B's update14 Feb 2025, 18:13
Reviewer Update
Contacted Vodacom **RESETTED** again but won't give me a service request nr. Now I have to phone and also sent a Mail before I get a service number **HOPELESS**
