Useless Vodacom

Vodacom, I have requested a relocation request for my fiber on the 19th of Feb 2021.I also stated that it need to be changed to my new address by the 19th March ( 30days). And the 19th came and went by, nothing!I kept on phoning and asking, everyone said they will keep me updated...NOTHING. If I didnt phone I wouldnt have gotten any excuse! Rowlene then assisted me on the 23rd March, I got a new order out to my new address as the new address never had any fiber connected before she recon it would have been the quickest. Yes it was, by the 26th March, Vuma came and laid the cables the works,even my new router was delivered (not that I needed a new one) Told me that after 20min I would be connected. I phoned Vodacom, was told to wait 24h for the line to be configured, I DID! Phoned again, they said wait another 24h...I phoned yesterday and the consultant told me that it seems like the line wasnt configured automatically and will be done manually by the activations team on Monday morning. Phoned again and was promised an update...nothing!I phoned AGAIN and still wasnt given an answer, just said they have escalated it to the activations department! AND I AM STILL NOT ACTIVE. I have to pay now for a fiber I havent used a whole month and more!But oh help me LORD if there is a cent short on your debit order they are quick to cut all services! Myself and my husband has been a good customer for well over 14 years and our account arent small with them either but this is what we get? NOTHING! But ja now we know NOT TO REFER ANYONE to Vodacom as I am in need of the fiber line to do my job and have to have extra funds for data ect.