Useless Vodacom Data and Support

I reported an issue 8 Feb via Facebook Messenger. The second time.

I had no feedback regarding it. The issue continues. I get the idea Vodacom don't care.

I asked if they would refund me for no service. They said no. If their service fails me they don't have to compensate me.

I did the procedure to manually select network etc and remove switch phone on off a few times. It did not work.

On the 9 of Feb Vodacom again "escalated" the issue. But their escalation is useless.

I assume some or other dude from Vodacom will post a response here to impress the reader. But it will be a non sensical copy paste job.

Watch this space. Aparently they escalated the issue on 9 Feb. This is what they said.

"We've escalated the issue to the Network Division for further assistance".

Can they resolve this? Not really. If they cared they had many days.

BTW. My wife uses Vodacom as well and hers work fine.