Useless Vodacom Customer Service

<p>I have been trying to cancel a few Vodacom contracts for the past three weeks now. I have been in store to the Eastgate branch and was told they can do nothing and only phoning will work. I have since phoned cancellations and the retention department ( ********** ) exactly 15 times over the past two weeks. Every time I get cut off and transferred to a survey or I have been told there are system problems. I just called exactly 5min ago to be told the same thing. Everyone has told me I should rather go directly to Vodaworld. This is absolutely ridiculous service.</p>