USELESS VODACOM Client Service

My cell number is ********** 333 which I have had since 2002 and never had problems. In the past 3 months all of a sudden there are weird amounts added to my account which we queried with Vodacom and were said they will sort it out and credited to my account. Today I called again and in my life I have never had such USELESS service by a agent called Shirley at customer care of Vodacom and even the supervisor. These individuals that are employed by Vodacom and don't have a FARKING cooking clue how their own statement system works. My phone has been disconnected by all types of debits against my account for DATA usage that you cannot prove that I used and trying to get my phone connected. 2 hours on the phone and still the agent has no clue how to answer my questions on how their system works neither do they know how to read the statements. On the previous call they admitted that they made a mistake and will credit my account and my ref number is 1/ ********** ********** #64 so we left it there. Today my phone is off and they don't know of any such arrangement. How will I have a ref number by sucking it out of my thumb.

The say arrears that must be paid up to date and they include the usage up till today. The more I ask what was my account up till the end of July and they keep on giving me the usage up till today. IN MY LIFE ... Hello Peter here I come POSTING TO EVERY Face Book PAGE I CAN to warn people THANK YOU TELKOM for your service.