Useless Vodacom

Four trips overseas in the last three years, four times into my local Vodacom shop, I need to have connectivity to SA while I’m overseas, so I can access my bank account amongst other things, went into my local Vodacom shop in September, and explained in great detail AGAIN what i needed, oh the problem is you need an open line contract with international roaming, I was told this new contract would kick in 01/10/2021. Arrived in England 14/10/2021, and shock horror (but not surprised) emergency calls only, I can’t stay in touch with my business or banking due to worse than useless Vodacom. I’ve been a Vodacom customer since 1995, as soon as I get back to SA I will be cancelling all my contracts with this useless none service provider. My cell number is provided on this platform, but I am unable to phone from my present location