HK
Henda K
1 reviews | Active since Nov 2020
17 Nov 2020, 16:16
Useless Vodacom!
This company is useless when it comes to solutions to problems! Nobody there to answer your phone call - I tried for three hours to get hold of a consultant!! To no avail! Somebody else is using my bank account to pay for their data in the amount of R150 each month. They are also using my email address and home address! What happened to RICA? That payments have to stop immediately. I am seeing my attorney and I want a full refund! My telephone number is ***.
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Vodacom's replyOfficial
17 Nov 2020, 17:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Nov 2020, 17:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
HK
Henda K's updateReviewer Update
17 Nov 2020, 18:06How long does" due course" takes?
HK
Henda K's update17 Nov 2020, 18:06
Reviewer Update
How long does" due course" takes?