Useless Vodacom

I am so tired of this Vodacom fibre story. Tomorrow marks 1 month without internet. As useless as Vodacom is they have still not restored our network. Who can I get hold of at Vodacom that actually cares? Vodacom does not worry about the business we run or the mobile data that I keep having to buy for hotspotting. All Vodacom does is escalate while means what? They aware of the issue but couldn’t care to resolve it? How can Vodacom send me this months bill and send me a full payment for wifi but I have had not internet? I feel that Vodacom is *****ing my money and have breached contract. As soon as you want to end contract with immediate effect they want to hold you to the contract or follow legal procedures. Now when I want to hold Vodacom to the terms of the contract nobody know of anyone senior to get hold of. Help me sort this out please