Useless VODACOM

I’ve logged a fault with vodacom on the 13 December 2022, we have been making numerous calls to *** for them to advise when our internet line will be up. To date we have no answer only a nice sms saying thank you for your patience , unacceptable from vodacom no call back nothing and yet I need to buy data that has accumulated to over a r1000. Service is the worse I’ve seen still waiting it’s been now 16 days without internet service at my premises.