Useless Vodacom as usual

Bought a wireless data package (52G per month) on a 2 year contract, supposedly 4G connection, the idea was to be able to watch Netflix and Showmax & Skype my daughter who lives overseas. For the past three days so little connectivity not been able to watch anything at all, is Vodacom going to refund me for their useless service, and for my Netflix contract that I can’t use. I can’t wait for the end of the two years so I can dump this useless organization. Due to the lock down the lack of connectivity is more frustrating than ever