Useless Vodacom again
Today i received a nasty little letter from Norman Bissett telling me my vodacom account is overdue. Since i am on prepaid and cancelled my vodacom contract in 2016 i was most surprised by this. How *********** can one company possibly be. Very disappointing and aggrivating as now my credit rating is affected. So what do you intend to do about it vodacom? All proof of cancellation has been forwarded.
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
12 Sept 2018, 18:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Sept 2018, 18:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
13 Sept 2018, 10:16Dear Vicky,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Ashwin Abdurahman
Consumer Website Team(SA)
Best regards,
Vodacom's reply13 Sept 2018, 10:16
Official
Dear Vicky,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Ashwin Abdurahman
Consumer Website Team(SA)
Best regards,
's updateReviewer Update
13 Sept 2018, 15:48Thank you for addressing my issues i look forward to a resolution.
's update13 Sept 2018, 15:48
Reviewer Update
Thank you for addressing my issues i look forward to a resolution.