USELESS VODACOM ACCOUNTS DEPARTMENT

IN 2017 I TOOK OUT A DATA CONTRACT WITH VODACOM. FROM THE BEGINNING I EXPERIENCED A LOT OF PROBLEMS WITH VODACOM REGARDING MY MONTHLY INSTALLMENTS AND AFTER NUMEROUS INQUIRIES I DECIDED TO PAY MY CONTRACT UPFRONT AND CANCELLED MY SERVICES WITH VODACOM. THEY THEN OFFERED ME 3 MONTHS FREE WIFI BECAUSE THEY SAW THAT I OVERPAID THEM. NOW AFTER NEARLY A YEAR AT TELKOM, VODACOM SEND ME A FINAL WARNING LETTER THAT I OWE THEM R410.88 FOR A CONTRACT WHICH WAS RE-INSTATED WITHOUT MY CONSENT AND THEY ALSO THREATEN ME TO HAND ME OVER TO THE CREDIT BUREAU TO BE BLACKLISTED AND THEY WILL ALSO KEEP ME RESPONSIBLE FOR ANY LEGAL FEES. THE FACT THAT VODACOM DO NOT CHECK THEIR OWN SYSTEMS WITH REGARDS TO PAYMENTS AND INQUIRIES DONE, BEFORE THEY THREATEN CLIENTS WITH BLACKLISTING AND LAWYERS IS UNACCEPTABLE BECAUSE ALL THIS HAVE AN NEGATIVE IMPACT ON A PERSON'S WHOLE CAREER AND LIFE. SPAN