DB
Dewald B
1 reviews | Active since Oct 2021
07 Nov 2024, 16:53
Useless vodacom accounts department
If I could give -5 I would. Been struggling with them since march to get our company assets moved over to our new company profile. But they are still billing our old company. With months of issues our account got frozen due to them billing a company that doesn't exist. Now we pay for their mistakes
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Replies (1)Vodacom's replyOfficial
08 Nov 2024, 08:13Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Nov 2024, 08:13
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
