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Dewald B

1 reviews | Active since Oct 2021

07 Nov 2024, 16:53

Useless vodacom accounts department

If I could give -5 I would. Been struggling with them since march to get our company assets moved over to our new company profile. But they are still billing our old company. With months of issues our account got frozen due to them billing a company that doesn't exist. Now we pay for their mistakes

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Replies (1)
Vodacom
Vodacom's reply08 Nov 2024, 08:13
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team