1 reviews | Active since Mar 2019
Useless = Vodacom
Never ever take up vodacom fibre. It is the biggest **** ever. They lure you in with cheap rates and then a year later they automatically double their premiums and stop giving you fibre. It has been 4 months into the year 2025 and already we have had almost 6 weeks of no fibre. And they don't care. The call centre agents lie about the reasons you don't have fibre and they don't have anyone who comes out to check on your problem in 24 hours. It takes them 2 weeks to send some one out. A Whole big company like vodacom doesn't care about customers once that debit order is in they just don't care. It's a long weekend and schools are closed and the fibre is down and I need to work from home but I can't cause of the no fibre so I need to pay someone to look after my kids while I go to a place with internet to work. I hate vodacom it has been nothing but hell being with Vodacom and I want out. The definition of the word useless should be changed to Vodacom
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
