MB
Mark B
1 reviews | Active since Aug 2016
11 Jan 2021, 15:32
USELESS VODACOM
I have just been on the phone with Vodacom for over an hour trying to get info on a deal i saw on the internet where you add an Apple Watch 3 or 5 to your existing Vodacom contract. I was put through to 5 different departments and still have NO CLUE what this deal entails as NO ONE could either help me or did not have a clue what i was talking about. I don't deal with you guys a lot but i must say that i have NEVER in my life dealt with more *********** company than you guys. Don't you train your staff????
https://www.vodacom.co.za/vodacom/apple-iwatch-series
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Replies (4)
Vodacom's replyOfficial
11 Jan 2021, 16:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jan 2021, 16:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MB
Mark B's updateReviewer Update
12 Jan 2021, 09:32Have had no calls from Vodacom
MB
Mark B's update12 Jan 2021, 09:32
Reviewer Update
Have had no calls from Vodacom
MB
Mark B's updateReviewer Update
13 Jan 2021, 13:52Day 2 and still no calls from Vodacom
MB
Mark B's update13 Jan 2021, 13:52
Reviewer Update
Day 2 and still no calls from Vodacom
MB
Mark B's updateReviewer Update
14 Jan 2021, 14:25Day 3 no calls from Vodacom yet!!!
MB
Mark B's update14 Jan 2021, 14:25
Reviewer Update
Day 3 no calls from Vodacom yet!!!