DO
Dare O
1 reviews | Active since Aug 2021
28 Aug 2021, 14:07
Useless Vodacom
I have been with Vodacom for 20months and between that 20months I have included VAS and I'm due for Upgrade and wanting to upgrade to a higher device and to my surprise I am told to remain on the similar package that I am currently on. This is absurd and if I can right now I would just cancel this useless contract. Why am I being forced to remain on the same package I need an explanation.
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Vodacom's replyOfficial
28 Aug 2021, 15:34 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Aug 2021, 15:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team