BM
BONGANI M
1 reviews | Active since Jul 2014
17 Dec 2022, 10:02
Useless Vodacom
I have a app**** for the uncapped home wifi for over three weeks now...Vodacom cannot supply,false advertising by Vodacom. They are now using the vetting process as an excuse. I have been in contact with over 10 of their call center agents and one is more clueless than the other. Vodacom is a joke!!!Mbali Ncwane just plays music while I am on the call and doesn't even attend to my query
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Vodacom's replyOfficial
17 Dec 2022, 20:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Dec 2022, 20:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team