SL
Sam L

1 reviews | Active since May 2018

25 Mar 2024, 14:29

Useless Vodacom

I am with vodacom internet since 2020. Tuesday ***0 my vodacom fibre was down..i phoned vodacom...first excuse was loadshedding...so i waited untill the afternoon...still off.phone vodacom...5 different people five different lay...on Saturday was told vodacom received an cancellation of my fubre...another lie...then had to re-apply for a new installation. So i did...was promised a new rotor by courier as installation was already done on 2020. Monday afternoon...phone customer service. Now they only send my application for installation...lies lies lies. Not allowed to give me a managers contact detail or contact detail of installion dept...against Vodacom policies...i must wait...they are the only service provider in my area....USELESS ****S...WISH THEY CAN ALL BURN FOR ALL THEIR @#@# LIES...MOST UNRELIABLE BUNCH OF IDOITS.

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Replies (1)
Vodacom
Vodacom's reply26 Mar 2024, 07:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team