KP
Karin P
1 reviews | Active since Sept 2015
07 Nov 2024, 17:06
Useless Vodacom
Got a message from Vodacom that I can upgrade my contact, I chose one for R256 now they want to charge me R509 because I upgraded early man you people get your act straight can I upgrade or not and the billings and cancelation departments are a mess
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Vodacom's replyOfficial
08 Nov 2024, 08:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Nov 2024, 08:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team