SS
Suvir S
1 reviews | Active since Oct 2018
28 Jul 2019, 16:45
Useless vodacom
I have purchased 1gig data this morning 28/07/2019 it has not being credited to my account.. Went into Vodacom the consultant was rude n unhelpful she told me it will be in my account after 1 it's not after 4 n nothing.. call the call centre is useless as it's self help n does not apply to my query... Vodacom is useless
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
28 Jul 2019, 17:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Jul 2019, 17:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
SS
Suvir S's updateReviewer Update
29 Jul 2019, 19:51Up till now I have not being contacted by Vodacom they are useless... i need to take this further... think Vodacom needs to be closed down... this is *****ing..
SS
Suvir S's update29 Jul 2019, 19:51
Reviewer Update
Up till now I have not being contacted by Vodacom they are useless... i need to take this further... think Vodacom needs to be closed down... this is *****ing..
Vodacom's replyOfficial
30 Jul 2019, 15:36 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply30 Jul 2019, 15:36
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team
Best regards,
SS
Suvir S's updateReviewer Update
31 Jul 2019, 06:58As I was contacted yesterday from some one at hellopeter Vodacom. He had told me he will credit my account with 2gigs n I'm still waiting... this is terrible service really..
SS
Suvir S's update31 Jul 2019, 06:58
Reviewer Update
As I was contacted yesterday from some one at hellopeter Vodacom. He had told me he will credit my account with 2gigs n I'm still waiting... this is terrible service really..