Useless Vodacom

We are completely fed up with Vodacom fibre. We regularly have no connectivity for up to 5/6 days at a time! When we call, we are told that it will take at least 48 hours excluding public holidays and weekends to fix. It often happens just before the weekend so we sit for days at a time with no WiFi. We run a business and our teen children are studying online for exams! We have a 20 MB/s uncapped data. My daughter couldn’t do her last SAT online practice exam on Friday before her Saturday exam!!! We’re so frustrated and fed up with the poor service! When we called on Friday, we were told that the WHOLE of the western Cape was out! I posted on our estate’s fb page asking if my neighbours had the same problem and everyone else was fine. Vodacom lies through their teeth! I’m disgusted at how poor their service is on every level! Also, we imported our landline number from Telkom to Vodacom when we got fibre and we’ve had ENDLESS trouble with that too! Vodacom even suddenly changed our landline number without even informing us! ?????????