RA
Romeo A
1 reviews | Active since Feb 2019
21 Feb 2019, 15:21
USELESS VODACOM
So I'v bn Vodacom customr 4 mor thn 25 yes & lst upgradd in 2017. I ws due 4 upgrade frm 11 Feb '19 bt ws told I only qualify 4 lowr package thn wht I'm currntly on. Ths aftr tkng vodacom Fibre subscriptn lst yr Oct. They wanna gve me 200 tlk minuts & 1g data; where I nd 800 tlk minuts & 20g data. Vodacom bcumng jst as useless as othrs!!!
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Replies (2)
Vodacom's replyOfficial
21 Feb 2019, 16:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Feb 2019, 16:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
21 Feb 2019, 18:06Dear Romeo,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Best regards,
Vodacom's reply21 Feb 2019, 18:06
Official
Dear Romeo,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Best regards,