MK
Mariette K
1 reviews | Active since May 2018
15 Jan 2019, 20:14
Useless vodacom
Vodacom vodacom vodacom, you are so busy messing up your own bussiness, constant problems and always the system to blame. We have a contract that is my husband's phone, my tablet and our WiFi. Every month we buy airtime for our router to turn into data, that gets added to our bill. Suddenly this month we are over our limit even though we didn't buy any yet. How on earth did you get to that......is maths a problem to you. You better wake up soon otherwise you will become insolvent . All going to fibre and we are planning on doing that too as soon as this stupid contract is finished.
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Replies (3)
Vodacom's replyOfficial
16 Jan 2019, 07:06 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Jan 2019, 07:06
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
16 Jan 2019, 08:45 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that each number has a Transfer Limit. If you have not used the service this month, please do a Manual Network Selection, reboot the device and test the service. Regards Consumer Website Team
Best regards,
Vodacom's reply16 Jan 2019, 08:45
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that each number has a Transfer Limit. If you have not used the service this month, please do a Manual Network Selection, reboot the device and test the service. Regards Consumer Website Team
Best regards,
MK
Mariette K's updateReviewer Update
16 Jan 2019, 11:51Really please done that and even contacted your customer care. Stop fooling us please . Yet you are quick enough to deduct the bill from our bank account
MK
Mariette K's update16 Jan 2019, 11:51
Reviewer Update
Really please done that and even contacted your customer care. Stop fooling us please . Yet you are quick enough to deduct the bill from our bank account