Useless Vodacom

So my year long fight with Vodacom continues. They have now suspended my account and number as some clueless button pusher has resurrected the cancelled upgrade which was cancelled a year ago but Vodacom still can't fix their accounts. Every month for the past year I have to put in a complaint, they fix the problem and then a month later it comes back.

I'm really sick and tired of the total incompetence that seems to be the accepted status quo at Vodacom . They seem to be utterly useless.