RA
Ryan A
1 reviews | Active since Dec 2013
03 Oct 2018, 20:31
Useless Vodacom
Hello Useless Vodacom, After repeated assurances that my account has been fixed I recieved yet another statement with the incorrect billing on. It obviously looks like Vodacom cannot even correct their own ***** ups despite repeated phone calls and long explanations. I am obviously going to have to take this to the Consumer Complaints Board and other public and legal processes. Thanks for being one of the most useless companies around.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
04 Oct 2018, 06:31Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Oct 2018, 06:31
Official
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
RA
Ryan A's updateReviewer Update
05 Oct 2018, 08:19I was contacted and "Helped" by someone from Vodacom which was a useless gesture as nothing has changed and I am still being incorrectly debited.
RA
Ryan A's update05 Oct 2018, 08:19
Reviewer Update
I was contacted and "Helped" by someone from Vodacom which was a useless gesture as nothing has changed and I am still being incorrectly debited.
Vodacom's replyOfficial
08 Oct 2018, 11:09Dear Ryan
Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.
Have a great day further
Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Oct 2018, 11:09
Official
Dear Ryan
Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.
Have a great day further
Vodacom Consumer Website Team
Best regards,