AF
Andre F

1 reviews | Active since Jun 2012

02 Oct 2018, 13:01

Useless Vodacom

Sells you data without giving all the facts. Contract was cancelled 30 August, still deducting installment. MyVodacom offline half the time. Cannot view statements on MyVodacom. Messenger service not being rep**** to at all.

0
Replies (3)
Vodacom
Vodacom's reply02 Oct 2018, 13:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply08 Oct 2018, 11:32
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

As per discussion, query has now been Resolved

Regards

Consumer Website Team(SA)

Best regards,

Vodacom
Vodacom's reply08 Oct 2018, 11:32
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

As per discussion, query has now been Resolved

Regards

Consumer Website Team(SA)

Best regards,