1 reviews | Active since Apr 2018
I am highly disgusted with Vodacom since the day I went onto contract I have had nonstop problems and the accounts department have no clue what they are doing. They double debit me last month and argue with me on the phone that the account is right and try talk circles around you and then come this month they debit me again!!!! Try and phone to sort this issue out and once again get told the account is right!!! Please explain to me how I have paid for 3 month when only 2 months have passed. You get rude assistance when you phone and no answers. These people are *****ing from you right before your eyes and I won’t even get started on how they ***** your data. Bunch of *********** ******!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Tash
As discussed, feedback has been provided to you and this matter is now resolved.
Have a pleasant day further!
Regards,
RJ
Best regards,
Dear Tash
As discussed, feedback has been provided to you and this matter is now resolved.
Have a pleasant day further!
Regards,
RJ
Best regards,
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