Useless Vodacom

For the last month I have not been able to buy data using the Vodacom app, *111# or the Vodacom website.

The only way I can buy data is by phoning Vodacom and asking them to load data.

I have phoned Vodacom at least 3 times in the last week and nobody can help me. I received an sms today to say that in order for them to help me, they require a letter from my work.

***?!?!?! This is a private account, not a business account. I am the main account holder and pay for my own account every month. Why must my company provide a letter to allow me to buy data? All that I want to do is buy data through the App or *111#. This is not difficult!

If I exceed my data usage in the next day Vodacom, I will not pay the excessive charges for every meg that I use as I have requested this to be fixed but you are too uselss to help fix it!

This is pathetic Vodacom!!