CM
Cyan M
1 reviews | Active since May 2022
21 May 2022, 10:11
Useless Vodacom
I did an online upgrade on my Vodacom cellphone contract and did NOT receive what I paid for!!! Useless trying to email them as the automated reply back asks me to submit ridiculous documentation which has nothing to do with the upgrade.
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Vodacom's replyOfficial
22 May 2022, 09:24Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 May 2022, 09:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team