1 reviews | Active since Mar 2017

13 Mar 2017, 10:38

USELESS VODACOM

<p>I was overdue for an upgrade in December 2015 after i paid up my tablet. I however did not take the the upgrade and opted to get 1 GB per month for 75 bucks on my tablet. then last year december someone took the upgrade without my knowledge. i have lodged a ***** case with vodacom beginning of Febrarury 2017 and it March now and i am still being billed for something i dont have. i dont even understand why it is taking this long to close this because this upgrade was done instore.</p>

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Replies (1)
Vodacom
Vodacom's reply13 Mar 2017, 14:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,