Useless Vodacom

<p>After complaining to Vodacom over at least the last 5 years, my cell phone and wi fi service at my home office is at it's worst ever. I barely have half of the smallest bar of reception. The only waay I can make or receive a call is by walking around outside holding my phone like a geiger counter! The only way to contact Vodacom these days is through their 111 number. This is extremely difficult as the operator can hardly hear me. However this morning was an all tije low when it took 25 minutes just to give the third operator I was transferred to my name and cell number. The call as then dropped. Does anyone have any advice on how to get some sort of positive response from this un-customer friendly company?</p>