Useless Vodacom

<p>We went into a store to pay our account to get our line re activated. Its been 4 days now since we paid the account, we have spoken to about 17 consultants at Vodacom, each telling a different story and making a different promise. The account is still not activated. When we tried speaking to a supervisor or manager to get the TRUE stand of what is going on we get put through to customer care each time so a person that can do absolutely NOTHING to assist with reactivating the line. The one lady even had to odasity not to explain something to me again when i asked her to please explain it again to me and my husband as i did not understand what she said. She flat out refused, i had to ask her more than three times and when I finally lost my temper she got a really bad attitude and told me to not talk to her in that way. Since when do you refuse a customers request?? Then the other lady did not believe the security information i gave becuase my voice sounded wrong to her. I have not experienced such bad service. If only someone can give us the truth and NOT MAKE ANOTHER PROMISE THAT WILL NOT BE KEPT. OR NOT DISCRIMINATE. Now Im being told that all their systems shows that the line was reactivated but I still cannot make a call. I will be forwarded to IT. ***!!!! How many MORE people do i need to talk to thge get an answer. What type of people are Vodacom employing!!!! They cant even do their jobs properly, give you an honest answer and get an attitude when they are at fault!!!!!!</p>