AJ
Ashwell J
1 reviews | Active since Oct 2017
17 Aug 2021, 13:17
Useless vodabucks prizes
As a long time prepaid customer, who is very predictable in my usage of the vodacom network..I find it odd that your incentive campaign(vodabucks) gives the most redundant prices, a played 20 times in a row, and not ones did you give me something i can actually use..its either vouchers for places ive never seen or data for social media platform ive never even visited using your network. some prizes relevant to the user would be much appreciated, cant give someone on the farm living in Grabouw a Kauai voucher,to use where
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Replies (1)Vodacom's replyOfficial
17 Aug 2021, 13:26Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that prizes are random and system generated. Please keep on shaking to improve your chances of winning. Please also refer to the below T&C’s: https://www.vodacom.co.za/vodacom/terms/vodacom-rewards-programme Regards Consumer Website Team
Best regards,
Vodacom's reply17 Aug 2021, 13:26
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that prizes are random and system generated. Please keep on shaking to improve your chances of winning. Please also refer to the below T&C’s: https://www.vodacom.co.za/vodacom/terms/vodacom-rewards-programme Regards Consumer Website Team
Best regards,
